Account
Guides on how to mange your Paynt account
9 articles
FeesThis article provides a breakdown and overview of all account related fees.
Bank account changeThis article explains how to request a change to your settlement bank account and what information is required, depending on your business location.
Adding new usersThis article explains how to request access for additional users to your merchant portal.
Amending Signatory DetailsThis article explains how to request changes to authorised signatory details on your account and the requirements to complete the process.
Updating Business InformationThis article explains how to request changes to your business details and the information required to complete the process.
How To Change Or Reset Your PasswordThis article explains how to change or reset your Paynt Portal password.
Two Factor Authentications/2FAThis article covers all things to do with 2FA from set-up to basic troubleshooting.
Terminations/Account ClosureThis article explains how account terminations work and what to expect if your account is closed.
Account Holds/Suspensions & Account ReinstatementThis article explains when an account may be suspended and what this means for your processing activity.