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Transactions Reports

This article explains how to access and download transaction reports from the portal.

Updated over a week ago

Standard Transaction Reports

For most merchants, transaction reports are available alongside settlement statements in the portal:

  1. Navigate to the Statements section.

  2. Locate the transaction report for the relevant reporting period.

  3. Download the report as required.


Custom Period Transaction Reports

To download a transaction report for a specific date range:

  1. Navigate to the Dashboard.

  2. Select your desired date range.

  3. Select Download Transactions.

Important Note

Transactions dated prior to approximately November 2025 may not be available in the portal. If you require older transaction data, please contact [email protected].


Alternative Access

For some merchants, the download option may not be available on the Dashboard. In this case:

  1. Navigate to the Transactions tab.

  2. Select the required date range.

  3. Download the transaction report.


If you have questions, please contact [email protected] or reach out in our live chat for assistance.

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