Available Reports
Reports are generated based on your settlement schedule:
Next Day Settlement (NDS) and Daily (T+2)
Settlement reports are available daily, aligned to each settlement period.Weekly Settlement
Settlement reports are available weekly, aligned to the weekly payout cycle.
In addition to settlement-based reports, monthly reports are also available for all merchants.
Accessing Reports in the Portal
Monthly reports can be downloaded directly from the portal by:
Navigating to the Statements tab.
Selecting the desired reporting period.
Downloading the relevant report.
Custom and Detailed Reports
For more detailed or custom reporting, please contact [email protected]. We can provide:
Statement reports showing gross sales, fees, and net payout
Balance confirmation reports outlining all account inflows and outflows
All reports date ranges can be customised (weekly, monthly, yearly, or specific date ranges). Please bear in mind that larger reports will take longer to generate.
If you have questions, please contact [email protected] or reach out in our live chat for assistance.