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Paynt Now - Camera Error

Updated this week


You may occasionally see a camera warning message, after which the app closes or minimizes on its own.

The issue is usually caused by your device’s Face Recognition feature automatically activating after the device has been idle for a while. Since Face Recognition uses the camera, your device attempts to turn it on.

However, for security reasons, the app does not permit camera access. When the camera is triggered, the app responds by showing a warning and then minimizing itself.

How to Resolve This?

Here are a few ways to prevent this from happening:

Extend your device's screen timeout

Increase the duration your phone stays active before locking. This helps avoid frequent triggering of Face Recognition.

Disable Face Recognition

Removing Face Recognition as your unlocking method will prevent the camera from being used automatically.

Manually minimize the app after use
We recommend closing or minimizing the app after each use to prevent any interruptions when the device locks.

If you continue to experience issues or need assistance adjusting your device settings, please don’t hesitate to reach out to our support team. We're here to help and ensure you have a smooth experience using the app.

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